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When Flybe’s link between Newquay and London Heathrow began on the last day of March 2019, the four daily round trips were seen as a triumph for Cornwall.
The service, using Q400 propeller jets, has thrived, with high “load factors” on most flights. It provides a crucial connection between Southwest England and the world.
But the regional airline has is not selling tickets for flights between Newquay and Heathrow beyond 28 March 2020.
The “booking horizon” for scheduled flights is commonly 11 months.
The only route from Cornwall to the capital currently on sale after that is a four-times weekly link with Southend airport.
The regional airline secured the precious slots for the four daily flights each way last winter, at a time when it was under severe financial pressure.
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1/10 1. Air Zealand
The Kiwi flag carrier claimed the top spot in the AirlineRatings.com Airline Excellence Awards due to inflight innovations, environmental leadership and staff motivation
Air New Zealand
2/10 2. Singapore Airlines
Singapore Airlines came second overall and also took the Best First Class award for its Suites product
Getty
3/10 3. All Nippon Airways
All Nippon Airways claimed third place, hailed for being at the forefront of cabin innovation
Getty Images
4/10 4. Qantas
Qantas won two awards – Best Domestic Airline Service and Best Lounges – alongside fourth place
Qantas
5/10 5. Cathay Pacific
Cathay Pacific was named the best long-haul airline in Asia
Getty Images
6/10 6. Emirates
Best Inflight Entertainment was awarded to Emirates
AP/Adam Schreck
7/10 7. Virgin Atlantic
Virgin Atlantic came in seventh
Virgin Atlantic
8/10 8. EVA Air
Taiwan’s EVA Air was eighth
Getty
9/10 9. Qatar Airways
The Best Catering and Best Business Class awards went to Qatar Airways thanks to its Qsuites
Getty
10/10 10. Virgin Australia
Virgin Australia won Best Economy for an “extremely spacious cabin that sets it apart from many airlines”, plus Best Cabin Crew
Getty Images
Earlier this year, a consortium comprising Virgin Atlantic, Stobart Group and a US hedge fund, Cyrus Capital, bought Flybe for £2.8m. The group has pumped in tens of millions of pounds to keep the heavily loss-making airline afloat. It is to be rebranded as Virgin Connect in 2020.
Many routes have been closed and some have been launched. But the ending of sales between Newquay and Heathrow has caused considerable alarm in Cornwall.
Regular travellers have taken to social media to express their concerns.
“Cornish Boy Simon” tweeted: “Come on. Let’s have some honesty and transparency here. Nothing available after end of March.
“No meaningful comments from airline or airport.”
Another Twitter user, Xander, wrote: “I’ve just been trying to book flights to LHR from NQY next year, I’m seeing that the flights are cancelled, is this correct? Is there no London service at all?”
Until the Heathrow route opened, the Cornish airport had three daily jet services a day to and from Gatwick airport, carrying much the same number of passengers as the Heathrow link because of the larger aircraft used.
The airline has left the door open for the link to continue. A Flybe spokesperson said: “As part of the first phase of our 2020 summer programme, we have six routes on sale from Cornwall Airport.
“We are working closely with our partners in Cornwall to finalise our full 2020 summer programme relating to those services which may currently not feature in this seasonal schedule.”
A spokesperson for Cornwall Airport Newquay, as the airport is officially known, said: “We are still working with Flybe to finalise their full 2020 summer programme from Cornwall Airport Newquay and hope that the full schedule will be available to book in the near future.”
For a route not to be on sale four months before departure is most unusual. Travellers planning to fly to or from Newquay via Heathrow are unable to book.
Slots at Heathrow are among the most valuable commodities in aviation. They have in the past changed hands for over £50m a pair.
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